3.0 I like Helzberg's, but I don't love that they don't warranty their products for any length of your time Except you shell out added for that lifetime warranty. I bought my granddaughter an "H" necklace & fewer than three months later, the chain clasp broke. I had read opinions expressing a similar factor took place to quite a few other customers, so Helzberg's understands the chain clasp is just not high quality, but in the event the clasp breaks (as Helzberg's understands it'll), they will not repair or exchange it Unless of course to procure the lifetime guarantee. I bought a nicer chain on sale & included the lifetime warranty on the chain. It would have been a lot less expensive if I bought the lifetime warranty up-entrance BUT they would have needed to repeatedly change the lessen-high quality chain, & I'm sure at some point the broken clasp would've brought on the whole necklace, such as the "H" silver-rose gold-&-diamond pendant, to become completely lost .

Repairs and Appraisals For jewelry repairs or qualified appraisals, pay a visit to any Helzberg Diamonds area. Our experienced team provides a no cost inspection and provides Specialist repair services. See an Associate for particulars about our quarterly Accredited appraisal clinics.

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Additional Services: Absolutely free ring resizing during the very first year as well as a lifetime guarantee that handles regimen routine maintenance like rhodium plating and prong tightening.

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Personnel were extremely handy. loved what I picked out. employee realized exactly what dimension i necessary without needing to measure. incredibly handy i will go back